Frequently Asked Questions
Everything you need to know about shopping with Hi-Voltage Records.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy for apparel?
We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our chart for the most accurate fit.
Are your products sustainably sourced?
Yes, Hi-Voltage Records is committed to ethical fashion. We partner with manufacturers who prioritize organic materials and fair labor practices.
Can I track my shipment?
Absolutely. Once your order is processed, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.